Frequently Ask and Questions

Find the answers you’re looking for using our in-depth knowledgebase or contact our friendly customer support 24/7

Most frequently asked questions

Here are the most common questions a trader would normally ask us or consider to ask before opening an account with us. For more information on help resources related to Firdex and the products we offer, simply type your question below or visit our live chat service.

Firdex offer two types of accounts, Standard account and our market leading, Raw Spread account.

Raw Spread Account: This account shows the Raw inter-bank spread received from our liquidity providers. There is a commission charge of $7 per standard lot round turn.

Standard Account: We do not charge a commission on Standard accounts but instead, there is a mark up applied to the spread of 0.8pip above the raw Inter-bank rate received from our Liquidity providers.

Further information about the different types of trading accounts available can be found on our Account Overview page.

Firdex has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. Firdex does not charge a commission on Standard accounts but instead applies a spread mark up of 0.8 pip above the Raw inter-bank prices received from our liquidity providers. Firdex Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn.

Firdex allows clients to open an account with as little as USD $200 or currency equivalent.

Our mission is to provide traders with the lowest spreads and fastest executions possible across over 1980+ Forex products including Forex, precious metals, stocks, futures and other CFDs on Commodities. We have invested heavily in technology and established strong relationships with some of the largest and most reliable pricing providers in the market.

Firdex is one of the world’s leading Forex CFD provider. The company was incorporated with the vision of providing fair and transparent Forex trading to active traders. Firdex is dedicated to bringing solutions previously only available to professionals and large global investment banks to retail investors and traders around the world. For additional information about Firdex, please visit the About Us page.

Firdex holds client money in segregated client trust accounts in Tier 1 banks.

Questions about Trading with Firdex

Firdex has two MetaTrader account types: Standard Account and our market-leading Raw Spread Account. Firdex does not charge a commission on Standard Accounts; instead, we mark up the spread received from our liquidity providers. Firdex’s Raw Spread Account shows the raw interbank spread received from our liquidity providers. On this account we charge a commission of $3.5 per standard lot round turn.

Firdex has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. Firdex does not charge a commission on Standard accounts but instead applies a spread mark up of 0.8 pip above the Raw inter-bank prices received from our liquidity providers. Firdex Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn.

Firdex allows clients to open an account with as little as USD $200 or currency equivalent.

No, you will not be charged any account inactivity fees.

When you trade with us, you are trading with Firdex as principle, this is the case with all Forex and CFD providers globally.
We do not operate a proprietary trading book, we source our prices from external unrelated liquidity providers or directly, these prices are then passed onto you with no dealing desk intervention.

The prices we offer are streamed various liquidity providers